Ms. Kluike offered a deep insight into the current transformation of the banking sector. In view of the rapid changes in market conditions and advancing technological developments, banks are facing an intensely competitive environment and changing customer requirements. In her presentation, she showed us the central role that change management plays in this and what is needed to be successful in the long term.

The webinar focused on practical examples and in-depth information on proven methods. Natascha Kluike not only shared insights, but also presented helpful tools that can help with future change management challenges.

All information can be found in the presentation below and in the recording of the webinar.

Speaker

In her role as Senior Business Analyst, Natascha Kluike has worked with an impressive range of banks and asset managers. Her expertise spans critical areas including IT implementation, process optimization and the introduction of new IT software. She has worked for many large international financial institutions, giving her a wealth of experience and a unique perspective on the industry.